Telus Marketing Manager - Consumer Wireless - Marketing Planning & Programs in ON, Canada

Join our team!

We are the Marketing Planning and Programs team, and we play a key role in driving the business forward. We create the mobility marketing strategy to build consideration of TELUS, and proactively develop strategic programs to turn consideration into customers.

How do we do it?

We develop platforms, programs, and campaigns with the customer front of mind, providing value and differentiation. We use insights, data, and creativity to rally cross-functional teams to bring great ideas to market.

Here’s the impact you’ll make and what we’ll accomplish together!

In this role, you will have direct impact driving the TELUS family strategy forward. You will play a central part in taking the TELUS Family Advantage platform to the next level by continuing to action and iterate on the 6P marketing strategy, working with cross-functional teams to implement multiple initiatives.

Here's how...

  • Implement improved mobility family experience across various touchpoints in the customer journey to drive incremental loading

  • Drive family mindset shift across the organization driving employee ambassadorship and integrating with existing systems and processes across various channels

  • Build and implement ‘on-the-line’ marketing campaigns from opportunity assessment to brief development to implementation, working closely with channel and digital teams

  • Track performance through delivery of program scorecards and campaign post mortems, identifying insights and actionable opportunities

  • Generate ongoing program ideas and complete assessment and analysis to uncover new opportunities and ensure priority and focus

  • Manage ongoing alignment of cross-functional stakeholders and senior leaders to the TELUS Family Advantage marketing plans, driving investment of budget and resources in successful 6P integrated marketing plan

You're the missing piece of the puzzle…

  • Collaborative Leader:Is a natural collaborative leader who can garner the respect and support of large cross functional teams

  • Analytical Thinker:Fast-learner who can quickly understand complex problems, analyze data and suggest simple and cohesive solutions

  • Project Manager:Impeccable project management skills to keep cross-functional core teams on track to meet goals with a willingness to hustle to get stuff done; sweats the details of even the smallest things

  • Strong Communicator:Strong presentation skills and comfort interacting with all levels of the organization

  • Customer First Champion:Puts the customer at the heart of everything you do

  • Embraces change:Comfortable in a fast-paced environment with constant change; can juggle a variety of priorities and needs

  • Action-oriented:Positive attitude with a bias for action and an ability to thrive in an ambiguous environment

  • Bachelor's degree or similar post-secondary degree

  • 3-5 years’ of work experience in marketing and/or product management, preferably with recent experience in telecommunications or other technology company


  • Telecommunications/wireless acumen - the more you understand about our business, the better

  • Experience bringing various marketing programs and campaigns to market

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS,youcreate future friendly®possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Title: Marketing Manager - Consumer Wireless - Marketing Planning & Programs

Location: CAN-ON-Toronto

Requisition ID: MAR04582-18