Techtronic Industries North America, Inc. Executive Administrative Assistant in Charlotte, North Carolina
The Executive Administrative Assistant is the "right-hand" partner to the President and Executive staff members. This position requires a "service mentality," an individual who is willing and able to go above and beyond, work a flexible schedule (i.e. available to work after 6:00pm), shift priorities at a moment's notice, and has the focus to provide the quality of work that represents the executive staff well. The Executive Administrative Assistant must exercise a strong degree of judgment to independently identify and resolve conflicts and problems involving the administrative function of the office that would not typically require escalation to President and staff; along with escalating atypical situations and circumstances following independent research, analysis, and development of creative recommendations. This person must be a strong communicator that serves as the liaison between the President, staff, and employees. Be able to handle a variety of complex, time sensitive and confidential situations and materials. Direct the work of administrative team and take ownership for successful completion of a variety of administrative tasks that include but are not limited to producing reports and presentations, coordinating appointments and travel arrangements, drafting correspondence, and maintaining documents and organizational system.
% of Time Description
35% Executive Team Liaison
Communicates amongst the staff and both internal and external constituents by drafting correspondence or messages to deliver instructions and information on behalf of President and / or staff
Coordinates business functions, such as meetings, conferences, and special events; oversees and participates in preparation and event (i.e. takes meeting minutes)
Manages access to the staff by screening calls, visitors, and requests; schedules accordingly
35%Administrative Executive Partner & Team Supervision
Handles a variety of complex, time sensitive, and confidential situations and materials
Produces and assembles reports and presentations under direction of President and staff
Schedules appointments and travel arrangements
Maintains documents and organizational system to support the staff's accomplishment of business objectives
Oversees and directs the work of administrative employees to accomplish overall team mission
25% Creative Problem Resolution & Process Improvement
Conducts research and problem resolution for general business requests and conflicts under minimal supervision
Develops creative solutions for issue resolution; escalates atypical situations to staff with information to support decision-making
Identifies creative transactional process improvements related to the administrative function
5% Other Duties as assigned
Minimum Job Requirements:
5 years of progressively responsible administrative / office management experience in fast-paced business environment required.
Self starter with the ability to work independently, with minimum supervision.
Demonstrated assertiveness and drive for results with ability to work effectively with wide range of constituents in a diverse community
Must possess impeccably strong organizational and time management skills
Demonstrated creative problem resolution skills
Detail-oriented with strong commitment to quality
Must possess effective customer service, communication, writing, and interpersonal skills.
Must be able to manage multiple priorities, meet deadlines, and work well under pressure
High degree of professionalism required
Demonstrated ability to handle time sensitive and confidential information in a business manner
Collaborative, team-oriented, service mentality, high-energy, and positive attitude required
Proficient with computer systems and technology, such as Microsoft Office applications including but not limited to Word, Excel, PowerPoint, Outlook
Business and industry knowledge a plus
Willing and able to work nontraditional hours to suit Executive-level schedules
Minimal domestic and international travel required.
Job Title: Executive Administrative Assistant
Date Job Posted: Mar 13, 2018
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled