Citizant Receptionist/Administrative Assistant in United States

Receptionist/Administrative Assistant

  • Chantilly, VA

  • Full-time

Company Description

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country’s most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services – focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company’s core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions.

Job Description

Citizant is seeking a motivated, organized and detail-oriented Receptionist to support day-to-day business operations. This is a full-time, hourly position with benefits.

The Receptionist, reporting to the Manager of Human Resources, will be responsible for answering incoming calls, directing calls to appropriate staff, distributing mail and providing additional clerical support. The Receptionist is the first point of contact for the entire organization. This requires a candidate with a positive attitude and who is able to conduct themselves in a professional manner. This position will multi-task a variety of front and back end office activities.

Tasks and Responsibilities:

  • Welcomes on-site guests, determines the nature of their business and announces guest(s) to appropriate Citizant personnel

  • Answers incoming telephone calls, determines the purpose of calls and forwards calls to appropriate personnel or department when appropriate

  • Schedules conference room appointments and keeps rooms neat and clean

  • Orders office supplies as needed

  • Coordinates orders with company vendors and services they provide

  • Answers questions about Citizant and provides callers with directions, an address or other information requested by the caller

  • Receives and forwards incoming faxes

  • Receives, sorts and distributes mail

  • Compiles and sends birthday and anniversary cards to Citizant staff

  • Coordinates HQ luncheons and events and is a member of the Cruise Director (Employee Events) committee

  • Assists office executives with clerical duties as assigned

  • Supports administrative and special project requirements as assigned

  • Other duties as assigned


Knowledge, Skills and Abilities:

  • Excellent organizational, critical-thinking and interpersonal skills

  • Diligent, dedicated, detail-oriented and proactive

  • Has comfort and experience interfacing with various levels of staff and management

  • Demonstrates excellent written and verbal communication skills including accurate spelling, grammar, punctuation and sentence structure

  • Excellent typing skills and high level of proficiency with general office PC applications (i.e. MS Word, MS Excel, MS Access, MS PowerPoint)

  • Able to work in a fast-paced environment

  • Team player

Education and Formal Training:

  • High School diploma, or GED


  • 2-3 years of experience as a corporate Receptionist in a clerical or administrative role required

  • Experience within the service industry preferred

Material and Equipment Used:

  • Office equipment: copy machine, computer/keyboard, telephone and fax

Additional Information

Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development.

Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.