Sears Market Trainer - FLS- Seattle in Seattle, Washington
The Market Trainer is accountable for partnering with store management to achieve tangible improvements in the member experience, key integrated retail metrics, and profitable sales. This position diagnoses the specific training needs of associates in a particular store, designs customized and tailored training programs to resolve performance gaps utilizing applicable adult learning techniques, delivers engaging and impactful training, measures the success of any training program based on tangible business metrics, and makes necessary adjustments to training methodology to drive the greatest transference of best practices to engage our members. ***It is necessary that this role be located in the Seattle proper area- due to the location of stores supported*** Responsibilities/Skills/Experience Requirements JOB DUTIES/RESPONSIBILITIES: Diagnoses the skill gaps in a store through analyzing retail metrics, interviewing store management and associates, and observational analysis. Upon completion of the diagnostic the DFT will create a plan by store/associate. The DFT is accountable for associate training completion/execution in each store in the district. Creates training programs and/or customizes existing training programs that ensures the successful implementation of key retail strategic initiatives/programs or addresses the specific training needs of an individual store. Delivers training to all levels of associates and management in a store and ensures that the training drives the desired behavior changes and the achievement of core retail metrics. Partners with the Store Management teams and District Managers to provide performance feedback on associates throughout their training period Coaches store management on how to deliver continuous performance support job training to associates to immediately reinforce desired behaviors. Partners collaboratively with the Learning organization, Human Resources, and Store Operations to create a unified and consistent training philosophy, approach, execution, and continuous refinement of training materials. Ensures that all compliance training initiatives and processes are executed in compliance with company policies REQUIRED SKILLS: Training expertise (delivery, and classroom management) Strong facilitation skills Expert in classroom management Ability to work independently Outgoing, confident personality with demonstrated leadership ability Ability to leverage technology & social media Ability to learn new content quickly for effective delivery to others Ability to communicate complex ideas, instructions, and information in a clear, concise manner Ability to be self-directed in planning and implementing assignments Ability to plan, organize, monitor, and adjust learning and development activities Ability to consult with leadership in the organization PREFERRED SKILLS: Area of specialty in Facilitation, Education, or similar discipline JOB REQUIREMENTS: Bachelors Degree 3-4 years of related experience Valid Driver License for the State of employment Up to 75% travel 18 years of age or older Job Function: Training Payroll Location: 58132: FLS Market SEATTLE Sears Req Type: Salaried Exempt Equal Opportunity Employer / Disability / Vet. Employer's Job# 859896BR Please visit job URL for more information about this opening and to view EOE statement.