University of Richmond Administrative Assistant - Parking Services (PT) - 500729 in Richmond, Virginia
Provides a wide variety of administrative support for the Director of Parking & Transportation Services. Coordinates and facilitates Service Shuttle assignments and scheduling, approves and schedules all incoming transportation requests from faculty & staff and assists in training and supervising staff of student workers. RESPONSIBILITIES: **
Service Shuttle Management:
- Collaborate with the Center for Civic Engagement to assist students in selecting and scheduling transportation options to their service sites. This entails communicating transportation options to students, monitoring student sign-ups/reservation requests, corresponding with students, faculty and staff regarding options and availability.
- Plan and execute the logistics of seat assignments on all shuttles.
- Create course in Blackboard and linking enrolled students, preparing roster for all service shuttles, posting in course management system(Blackboard), as well as composing and sending communiques within the system.
- Monitor incoming requests and schedule changes on a daily basis. Make modifications to the rosters as needed, confirm adjustments with the passengers, inform representative of the charter service provider of any roster changes.
- Record and maintain passenger count records for all service shuttles. Review process annually and make adjustments if necessary. Keep organized records of all passenger activity and help in preparing annual reports.
UR Transportation Services:
- Approve and schedule all incoming transportation requests. Schedule drivers and reserve vehicles if necessary.
- Maintain transportation calendar and communicate any changes or updates to drivers and department representatives for approved & scheduled shuttle routes.
- Organize internal charges for completed shuttle routes.
- Submit journal vouchers and Center for Student Involvement mileage reports on a monthly basis.
- Select and charter Special Shuttle offerings to students throughout school year. Research destinations of interest to students. Create reservation sign-ups, schedule routes and reserve vehicle with charter service provider.
- Assist with creation and design of marketing materials for all UR Shuttles. This includes information posted on the monitors located in the Transportation HUB and THC, print materials for the Parking Services lobby and Transportation HUB and advertisement posters for display on all shuttles. Monitor levels of all print materials and submit reorders when necessary. Monitor and manage play list for Axis TV and adjust when necessary.
- Record and maintain passenger count records for all shuttles. Review process annually, track trends and make adjustments if necessary.
- Keep organized records of all passenger activity and help in preparing annual reports.
UR Parking Services:
- Maintain and manage the Parking Lot Closure Calendar.
- Attend weekly meeting with Events, Conferences and Support Services, relay information to Director of Parking Services.
- Approve requests from EMS and departmental requests for event parking. Communicate updates and special needs to the Department of Public Safety.
- Assist faculty, staff, students and visitors that visit the Parking Services Department.
- Assist with vehicle registration process.
- Answer questions and resolve customer services issues when necessary.
- Assist in managing student staff for Parking Services. Train new student workers on policies and procedures. Ensure students deliver a positive customer service experience when issuing parking permits, answering inquiries regarding the parking rules & regulations or parking options on campus.
Additional Administrative Responsibilities:
- Compose and communicate announcements and policy updates to faculty, staff and students via SpiderBytes, Twitter and the T2Flex email management system.
- Monitor both Parking & Transportation websites and report all necessary changes and updates.
- Record and file receipts for Parking and Transportation budget spreadsheets to include all printing services, tow charges, GRTC billing and other expenses.
- Assist with compiling data for annual reports.
- Ability to communicate effectively, both orally and in writing.
- Ability to gather data, compile information, and prepare reports.
- Records maintenance skills.
- Skill in the use of personal computers and related software applications (including MS Office, Word, Excel, Blackboard, PowerPoint)
- Ability to learn CSS- Centralized Scheduling Services, T2Flex, Axis TV).
- Skill in organizing resources and establishing priorities.
- Ability to maintain confidential information and materials.
- Ability to make administrative/procedural decisions and judgments.
- Ability to create, compose, and edit written materials.
- Ability to prioritize workload.
- High level of initiative, resourcefulness, independence, and attention to detail.
- Strong interpersonal skills to interact with diverse faculty, students, staff, and visitors.
EDUCATION & EXPERIENCE:
- 2 years’ experience in office setting, preferably in administrative/clerical capacity.
- High school diploma or equivalent
- Part-time, non-exempt position
- General work week is Monday - Friday and hours may fall between 8:30 a.m. - 6:30 p.m. (six hours per day, with some flexibility)
- Position works approximately 30 hours per week from the first week of August through mid-May; less than 1,000 hours per year.
SALARY STRUCTURE: Pay Grade 3 To see more detailed salary information please review the University of Richmond's Compensation Structure.
_Located minutes from downtown Richmond, Virginia, the University of Richmond (www.richmond.edu) blends the intimacy of a small college with exceptional academic, research, and cultural opportunities usually found only at large institutions. Richmond offers a unique combination of undergraduate and graduate programs. Our School of Arts & Sciences anchors Richmond as a nationally ranked liberal arts university. A ranked business school, the nation’s first school of leadership studies, a highly respected law school, a nationally recognized international education program and the community-focused School of Professional and Continuing Studies build on that strong foundation and make this university something unique.
UR is committed to developing a diverse faculty, staff and student body, and to modeling an inclusive campus community which values the expression of differences in ways that promote excellence in teaching, learning, personal development and institutional success. In keeping with this commitment, our academic community welcomes candidates from diverse backgrounds and candidates who support diversity. EOE_