EGS Customer Care, Inc. Site Administrative Assistant in Owensboro, Kentucky

GET TO KNOW ALORICA

At Alorica, we only do one thing – make lives better, one interaction at a time. We’re a global leader in customer service and experience, serving the world’s biggest brands with tens of thousands of employees in hundreds of locations around the globe.

JOB SUMMARY

The Site Administrative Assistant provides a wide range of high-level support to the Site Director.Work is performed under direct supervision.

ADMINISTRATIVE TASKS

Greet VIP/Executive guests to the site

Schedule and maintain calendar appointments.

Organize and schedule meetings to include preparation of meeting materials and arrangements for such meetings (video conference/audio conferencing, meeting rooms, catering requests, etc.).

Coordinate travel arrangements and prepare expense reports in a timely manner.

Answers telephones and accurately takes and relays messages, as requested.

Main contact for all site vendors and payments, Order and maintain office supplies

Special Events and Activities:

Working with Culture Champion, coordinating internal events, employee recognition, community service/volunteer opportunities as needed. For many events, this would include showing up prior to ensure everything is ready, provide adequate directions for team members, organization of accommodations for special dietary restrictions etc.

QUALIFICATIONS

Associate’s degree preferred, or equivalent combination of education and experience in personal, executive, or business administration, customer service, especially in an office and front desk environment

Professional appearance and demeanor, self-motivated, proactive, with a fun personality

Experience in prioritizing work and managing expectations with senior leaders

Superior understanding of Microsoft Office suite, Google Docs, general bookkeeping, and willingness to learn new software as needed

Highly organized and flexible - able to adapt to a changing environment and handle multiple priorities

Strong verbal and written communication skills, will need to interact with multiple levels of management and leaders (both internally and externally)

Demonstrated experience in working in a team environment that believes in supporting other team members

Excellent follow-up skills

Work Environment:

Constant work in a climate-controlled call center environment

Physical Demands:

Frequent use of a computer and other office related equipment

Constant repetitive use of hands and fingers

Must be able to lift, bend, climb, bend, stoop, reach, etc.

ABOUT ALORICA

Alorica is an equal opportunity employer and committed to diversity in its workforce. Alorica recruits qualified applicants and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, or any other status protected by law.

Job: *Administrative/Clerical

Title: Site Administrative Assistant

Location: Kentucky-Owensboro

Requisition ID: 121844