BMO Financial Group Program Manager, Capital Markets HR Strategic Initiatives in Ontario, Canada


The Strategic Initiatives Program Manager leads several annual talent programs in BMO Capital Markets HR and may also lead learning and diversity and inclusion programs.The Program Manager holds the primary program relationship with Senior Leaders/Program Sponsors. The Program Manager ensures that a successful business outcome is the prime measure of program success. The Program Manager has solid understanding of their business group, is proactive in developing strong stakeholder relationships that are essential to the success of the programs and is able to facilitate communication with other stakeholders efficiently and effectively. The Program Manager directs, manages, and coordinates team members to ensure successful implementation of programs.

Key Accountabilities:

  • Establish detailed program plans capturing stakeholders, accountabilities, timelines, deliverables and establish/maintain regular check-ins with work stream leads.Monitors and controls the programs.

  • Proactively cultivates strong and positive working relationships with key stakeholders within the business group to support the successful implementation, adoption and integration into the business of Diversity and Inclusion program work.

  • Typically exercises direct accountability for programs with up to 25 team members and/or multiple stakeholders.

  • Works with people managers across business to ensure programs are staffed with the right mix of people who exhibit the required perspectives, skills and behaviours.

  • Monitors and controls the program. Collaborates with Director, Strategic Initiatives and/or D&I Strategic Initiatives Manager to propose recommendations and adjustments to Accountable Executive/s. Ensures the mechanisms of change management (plans, processes, tools) are in place and effectively executed and publishes periodic program status reports.

  • Directly manages all aspects of the program lifecycle, including scheduling regular status, steering committee and other meetings with key stakeholders, prepare materials, follow-up actions items etc. and works with SI Senior Manager to oversee all phases of the program, and to ensure that related program processes are completed as required (including, as applicable, change management, process management, quality management, etc.) Complete all necessary follow-up and escalation related to the program work streams, notification of risks etc.

  • Ensures end results are of the highest caliber with a clearly articulated scope and quantifiable business benefit

  • Provides leadership, motivation, coaching, mentoring to CM employees at all levels to obtain a high level of co-operation and contribution from all participants where needed. PM will provide guidance, direction and leadership to Executives leading D&I initiatives.

  • Supports regular core team and key governance forums to review progress with key constituents. Represents the interests of the program or program in various program governance and inter-department forums.

  • Ensures program issues and risks are identified, quantified, managed and tracked. Uses past experience to proactively "anticipate" risk and develop appropriate mitigation strategies and plans. Ensures risks, assumptions and constraints are

appropriately communicated and escalated when necessary.

  • Rigorously manages scope to ensure commitments are achieved within agreed on time, cost, and quality parameters.

  • Manages and/or validates budget forecasts and provides on-going reconciliation of resources and other related program expenditures.

  • Defines and tracks program milestones while developing, maintaining, and reporting on an overall integrated delivery plan.

  • Develops program artifacts including charter, integrated plan, resource plan, contingency plan, and related PM artifacts, while complying with applicable enterprise standards(e.g. Risk. Audit, Compliance).

  • Provides Senior Leaders/Program Sponsors with continued insight in the viability of the business case (e.g. costs, benefits, KPls) as the program progresses

  • Contributes to improve the best practices of the program management community within the Enterprise, especially among the D&I program managers, to help drive consistency, transparency and execution excellence on programs.

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  • Possesses a university degree and or 6 to 8 years relevant work experience

  • Possesses advanced knowledge and 3 to 6 years of experience in program management,including managing at least two programs of significant complexity and value (>$2MM) with moderate to high risk

  • Industry-specific knowledge and experience is an asset. Direct experience in CM an asset

  • Holding a valid PMP designation from the Project Management Institute (PMI) is an asset


  • Good relationship management and consulting skills which results in an ability to earn the trust of sponsors and key stakeholders, mobilize and motivate teams, set direction and approach, resolve conflict, deliver tough messages with grace, execute with limited information and ambiguity

  • Solid change leadership and management skill

  • Solid risk management skills

  • Ability to navigate a matrix organization effectively

  • Solid stakeholder management and influencing skills, effective at the executive level

  • Sound business and technical acumen

  • Solid presentation, written and verbal communication skills which bring clarity and precision at various decision-making meetings

  • Solid problem-solving and critical-thinking skills

  • Solid core program management skills including multiple aspects of the PMBOK (i.e. Program Management Institute's PM Body Of Knowledge)

  • Knowledge and expertise in the use of program management methodologies and tools (e.g. Clarity. MS Program. SharePoint repositories, Systems Development Life Cycle (SDLC) ifapplicable)

We’re here to help

At BMO we have a shared purpose; we put the customer at the centre of everything we do – helping people is in our DNA. For 200 years we have thought about the future—the future of our customers, our communities and our people. We help our customers and our communities by working together, innovating and pushing boundaries to bring them our very best every day. Together we’re changing the way people think about a bank.

As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one – for yourself and our customers. We’ll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we’ll help you gain valuable experience, and broaden your skillset.

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BMO is committed to an inclusive, equitable and accessible workplace. By learning from each other’s differences, we gain strength through our people and our perspectives. Accommodations are available on request for candidates taking part in all aspects of the selection process.

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Human Resources

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