Telus Product Manager (Vendor Management) – Device Lifecycle & Pricing Team, Consumer Marketing in ON, Canada

Position Overview:

Want to work at a cool company and see all the latest Handsets? Then we have the ideal position for you!

Your mandate is to build competitive advantage for TELUS by championing sales & marketing programs with OEM partners in order to support our objectives of driving customer acquisition and retention, growth in profitability and ultimately improved customer experience.

As Product Manager, Vendor Management on the Device Lifecycle and Pricing Team, you will be responsible for representing TELUS’ interests with some of our Mobile Devices vendor partners (including LG, Motorola, Alcatel etc.), and will be accountable for developing, socializing and executing device pricing strategies as well as curating quarterly sales programs that drive efficient increased sell-through of Devices. You will also spearhead all reporting activities (internal & external) to establish how we are trending. A successful candidate will be able to work with our OEM partners, at all levels, to develop mutually beneficial business growth opportunities and secure alignment between our partners and TELUS’ priorities

At Mobile Devices, our fun-loving attitude and our ability to rally behind one another allows our team to challenge the status quo, stand for and accomplish exceptional things that propel TELUS forward while evolving both professionally and personally along the way

What you’ll get to do:

  • Engage with the broader marketing organization to develop strategic marketing programs that drive device sales & partner with some vendors to foster support for key marketing campaigns

  • Drive Cost of Acquisition/Cost of Retention targets by negotiating funding program structures and monitoring results that support quarterly device pricing strategies

  • Program Tracking - Track & maintain historical repository of all OEM programs, performance and reconciliation

  • Program Reconciliation - Collaborate with finance/business intelligent teams to obtain actual loading, generate invoices, distribute to OEM

  • Own, drive, and deliver against annual financial targets including vendor funding, invoicing, financial tracking and analysis of vendor support and performance

  • Lead and collaborate with cross-functional teams across all business units to manage funding prioritization and optimization according to TELUS business priorities

  • Program manage deliverables & commitments and manage the day-to-day relationship with a portfolio of external TELUS business partners (LG, Motorola, Alcatel etc.)

  • Maintain and track ongoing communications & performance against marketing and sales programs with vendor partners and key stakeholders across the organization & triage where necessary

  • Lead special projects that benefit vendor relations and/or contribute to profitability objectives

  • Provide guidance and support to supply operations, device forecasting teams, and device acquisition teams with regards to handset purchases and inventory management

  • Manage and execute formal product lifecycle communications with vendor partners and internal stakeholders

  • Critically analyze financial data, demand trends, and industry dynamics to identify and action new initiatives and opportunities with TELUS’ vendor partners

What you bring to the role:

  • Demonstrated understanding of the Telecommunications industry and knowledge about future trends, risks, and business opportunities

  • Solid business acumen and understanding of key financial performance measures

  • Proficient with Microsoft Office suite of products (particularly PowerPoint and Excel) and experience of building key reporting dashboards

  • Must have 2-5 years of experience in marketing, product development, product management or sales - knowledge of the telecom industry is a plus

  • Direct or indirect responsibility for major profit and loss levers (volume, revenue, profit, cost, churn)

  • Solid relationship building and influencing skills with a proven ability to work within a team environment

  • Manage multiple deadlines and priorities, with a focus on quality and detail

  • Strong problem solving skills with an emphasis on practical and creative solutions to make business decisions that will drive negotiations strategy

  • Self-starter with proven ability to take complete ownership of a project, by asking the right questions and knowing the results from launch to completion, demonstrating flexible thinking

  • Comfortable with interactions with all levels of people across TELUS and external organizations

  • Accustomed to an extremely fast-paced environment, requiring juggling of immediate tactical responses with long term strategic planning

  • Passionate and committed, and can raise the stakes in their role

  • Excellent written and oral communication skills

  • Degree in Business/Marketing or equivalent experience

  • Previous work experience in a team environment

  • Previous experience in Telecommunications Industry an asset

  • Previous experience in procurement, product or service development, sales or marketing experience an asset

Who is TELUS?

We're a high-performing team of individuals who collectively make TELUS one of the leading telecommunications companies in Canada. Our competitive consumer offerings include wireline, wireless, internet and Optik TV™. We also deliver a compelling range of products and services for small, medium and large businesses; and have carved out a leadership position in the health, energy, finance and public sector markets with innovative industry specific solutions.

Everyone belongs at TELUS. It doesn’t matter who you are, what you do or how you do it, at TELUS, your unique contribution and talents will be valued and respected. Because the more diverse perspectives we have the more likely we are to crack the code on what our customers want and our communities need.

Do you share our passion?

At TELUS,youcreate future friendly® possibilities.

At TELUS, we are committed to diversity and equitable access to employment opportunities based on ability.

Title: Product Manager (Vendor Management) – Device Lifecycle & Pricing Team, Consumer Marketing

Location: CAN-ON-Toronto

Requisition ID: MAR04273-17