West Virginia University Hospitals, Inc. Administrative Assistant-West Virginia United Insurance Services -26111 in Morgantown, West Virginia
Job Description JOB TITLE: Administrative Assistant 26111DEPARTMENT: Company VIRGINIA UNITED INSURANCE SERVICES REPORTS TO: Supervisor, Managed Care FLSA: Non-Exempt DATE: October 2014 Minimum Qualification: * High School diploma or equivalent plus two years additional training or related experience. One year of secretarial training may substitute for experience. * Able to type at least 35 wpm preferred. SUMMARY: Under general supervision, and according to established policies and procedures, is responsible for providing personal secretarial, clerical and administrative support services to the Director of Professional Services and the Supervisor of Managed Care for activity related to Health Partners Network HPN, and WV United Insurance Services WVUIS which includes WVUHS, UHA, Company and WVUPC. Responsibilities may include, but are not limited to preparing correspondence in final form, writing letters and memos in final form, mailing, tracking, and follow-up of participation and contract documents, and provider credentialing correspondence. Responsible for receiving and directing visitors, arranging meetings, maintaining departmental records and files, and providing credentialing support. The successful candidate will have an understanding and knowledge of the physician hospital organization, the contract service unit, and the health system. Essential Duties and Responsibilities: 1. Completes a wide range of typing tasks, which include correspondence, lists, forms, tables, charts, records, statistical tables, and so forth, which are often confidential in nature. 2. Assists in the preparation of administrative reports, statements, rosters and so forth; performs difficult data or information gathering; performs statistical computations and prepares drafts or summaries for review by superior. 3. Receives and screens visitors and telephone calls, relaying messages as appropriate. 4. Responds to participation and other general inquiries concerning the activities of HPN and WVUIS corporations from providers, consultants, and other internal and external customers. 5. Reviews all pertinent participation documents on date received to identify missing information. Responsible for communicating with applicants about needed information. 6. Assists Senior Staff in the research, resolution and follow-up of provider claims inquiries 7. Provides support for provider credentialing by tracking applications, keying data into the credentialing program, monitoring information requested from providers, and assisting with preparation of credentials files for review. 8. Arranges meetings and conferences, schedules interviews and appointments, completes travel arrangements, and maintains personal calendars. 9. Establishes, maintains and revises record keeping and filing systems; classifies, sorts and files correspondence, articles, records and other documents. 10. Gathers data from departmental records and prepares, completes and/or processes reports, records, billings and so forth, which require an understanding of departmental/division policies and procedures. 11. Opens, sorts and distributes mail. Logs provider correspondence related to network participation and credentialingEmployer's Job# 17-5040 Please visit job URL for more information about this opening and to view EOE statement..