Robert Half Office Team Sr. Administrative Assistant in Minnetonka, Minnesota
A company in the west metro is in need of a Senior Administrative Assistant. This will be a temporary opportunity. The Senior Administrative Assistant job duties will include: 1. Manage the daily operations of the toll free consumer line. 2. Analyze data related to customer issues and complaints in order to identify trends and communicate issues in a timely manner. 3. Retrieve, research, and respond to internet inquiries via email in a timely fashion. 4. Update and maintain data in our Access databases which are used for customer concerns and consumer contact information. 5. Process customer concerns and work closely with internal departments- Quality Assurance, Production, Transportation, Warehousing, and Customer Service in resolving them in a timely manner. 6. Coordinate the follow through with appropriate areas related to the concerns until the issues are resolved and documented in the database. 7. Review and interpret customer concern responses and ensure that they are written in a customer friendly way. 8. Provide statistical reporting to internal and external customers on all concerns and consumer trends. 9. Participate in special projects. 10. Support the Material and Customer Master group with data maintenance. 11. Work with a diverse range of systems, processes, products, and customers in a fast paced, constantly changing environment.
OfficeTeam is the world's leader in professional staffing for office support jobs, focusing exclusively on the temporary and temporary-to-full-time placement of professionals in the administrative field. We are faster at finding you work because of the depth of our client network. Specifically, our professional staffing managers connect with thousands of hiring managers in North America every week to find your office support job opportunities. We evaluate all of our OfficeTeam temporaries' skills and match them with the needs of top employers in their area.
Apply for this job now or contact us today at 888.981.6731 for additional information.
All applicants applying for U.S. job openings must be authorized to work in the United States. All applicants applying for Canadian job openings must be authorized to work in Canada.
© 2017 OfficeTeam. A Robert Half Company. An Equal Opportunity Employer M/F/Disability/Veterans.
Req ID: 02340-0010002275
Functional Role: Secretary/Admin Asst - Executive
Postal Code: 55305
Compensation: $16.15 to $18.70 per hour
Requirements: Requirements: 3+ years within Customer Service Proficient within MS Office Suite Experience with SAP Manufacturing/Food Service experience preferred Associates degree preferred If you are interested in this position, have business to business experience, or worked within an Account Management capacity, we would love to consider you for this position. Please email your resume to: Kelly.Briody@officeteam.com or call me directly at: 952-473-0442 to inquire.