Philips Contract Administrative Assistant in Framingham, Massachusetts

  • Interacts with internal departments, company sales and/or service representatives to handle a variety of pre- or post-contract service functions.

  • Performs, as a skilled worker, non-repetitive Customer Service support tasks, and decides on the method and sequence of work.

  • Information on assignments is not always complete and leaves some scope for own interpretation;

  • Makes own choice of approach and chooses from known solutions and based upon own professional knowledge, HOW to best carry out the assignment.

  • The existing procedures give direction on critical points and indicate a processing sequence. Duration of assignments vary from a few days to a week.

  • Operates relatively autonomous within procedures, methods and techniques. Completes work with some degree of supervision.

  • Correspond as necessary with other Lifeline Departments for assigned projects, including but not limited to contract related requests and annual audits.

  • Draft & prepare contract related communications and respond to Lifeline customers.

  • Develop and prepare outgoing documentation for Contract related Audits.

  • Draft & prepare department responses for general credentialing requests.

  • Open new program codes and perform close out related activities for GSD Customers.

  • Perform a variety of projects and data entry tasks as assigned

  • Participation in all Contract Team meetings and complete assigned deliverables.

  • Perform other administrative duties/projects as assigned.

In this role, you have the opportunity to

  • Interacts with internal departments, company sales and/or service representatives to handle a variety of pre- or post-contract service functions.

  • Performs, as a skilled worker, non-repetitive Customer Service support tasks, and decides on the method and sequence of work.

  • Information on assignments is not always complete and leaves some scope for own interpretation;

  • Makes own choice of approach and chooses from known solutions and based upon own professional knowledge, HOW to best carry out the assignment.

  • The existing procedures give direction on critical points and indicate a processing sequence. Duration of assignments vary from a few days to a week.

  • Operates relatively autonomous within procedures, methods and techniques. Completes work with some degree of supervision.

  • Correspond as necessary with other Lifeline Departments for assigned projects, including but not limited to contract related requests and annual audits.

  • Draft & prepare contract related communications and respond to Lifeline customers.

  • Develop and prepare outgoing documentation for Contract related Audits.

  • Draft & prepare department responses for general credentialing requests.

  • Open new program codes and perform close out related activities for GSD Customers.

  • Perform a variety of projects and data entry tasks as assigned

  • Participation in all Contract Team meetings and complete assigned deliverables.

  • Perform other administrative duties/projects as assigned.

You are a part of

Our Healthcare sector is dedicated to providing solutions designed around the needs to our customers and patients. We believe we can make a difference by removing boundaries in healthcare with our innovative and affordable technology solutions throughout the entire care cycle. Philips Home Monitoring provides innovative solutions for the home to connect subscribers to their healthcare providers and support independent living for seniors and the chronically ill. Lifeline is the leading medical alert service provider in North America. Since 1974, Lifeline has been committed to helping seniors live more independently and with greater peace of mind in their own homes.

To succeed in this role, you should have the following skills and experience

  • Bachelor’s degree with strong financial or contract administration emphasis preferred.

  • 3+ experience in Legal/Finance/Contract Management environment.

  • Demonstrated experience effectively working cross-functionally in a large service related, for-profit organization.

  • Advanced proficiency in MS Excel, PowerPoint, Word and Outlook.

  • Requires exceptional written and oral communication skills and attention to detail.

  • Ability to work with a diverse group of colleagues with varying levels of authority.

  • Must be able to work on several tasks simultaneously, set priorities, and ensure completion of tasks.

  • Must be well organized and able to work with minimal supervision.

  • Ability to change focus and adapt to new demands quickly.

  • Works well under pressure and responds to quickly to urgent needs.

In this role we offer you

Philips (NYSE: PHG, AEX: PHIA) is a leading health technology company focused on improving people's health and enabling better outcomes across the health continuum from healthy living and prevention, to diagnosis, treatment and home care. Philips leverages advanced technology and deep clinical and consumer insights to deliver integrated solutions. The company is a leader in diagnostic imaging, image-guided therapy, patient monitoring and health informatics, as well as in consumer health and home care. Headquartered in the Netherlands, Philips' health technology portfolio generated 2015 sales of EUR 16.8 billion and employs approximately 69,000 employees with sales and services in more than 100 countries. News about Philips can be found at www.philips.com/newscenter.

Working at Philips is more than a job. It’s a calling to create a healthier society through meaningful work, focused on improving 3 billion lives a year by delivering innovative solutions across the health continuum at http://www.philips.com/b-dam/corporate/corporateblog/2016/PhilipsChronicDisease_5.jpg . Our people experience a variety of unexpected moments when their lives and careers come together in meaningful ways. Learn more by watching this video .

To find out more about what it’s like working for Philips at a personal level, visit the Working at Philips page at http://www.philips.com/a-w/careers/healthtech/working-at-philips/working-at-philips.html on our career website, where you can read stories from our employee blog at http://www.usa.philips.com/a-w/our-people/life-at-philips.html . Once there, you can also learn about our recruitment process at http://www.philips.com/a-w/careers/healthtech.html , or find answers to some of the frequently asked questions at http://www.philips.com/a-w/careers/healthtech/faq.html .

Find out more info about Philips at www.philips.com/na/careers

Ready to start improving lives by putting your personal skills & passions to work?

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Philips is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex (including pregnancy), sexual orientation, gender identity, national origin, genetic information, creed, citizenship, disability, protected veteran or marital status.

As an equal opportunity employer, Philips is committed to a diverse workforce. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants that require accommodation in the job application process may contact 888-367-7223, option 5, for assistance.