Jetstream Ground Services Inc. Administrative Assistant in Columbus, Ohio

Location: Columbus, OH (CMH)

Position Purpose:

The Administrative Assistant is responsible for the day-to-day operations of the administrative office functions and duties at the John Glenn Columbus International Airport (CMH). The Administrative Assistant carries out responsibilities in some or all of the following functional areas: recruitment, departmental development, employee relations, training and development, benefits, compensation, safety, organization development, executive administration, and employment.

Principal Duties and Responsibilities:

  • Interact with airport authorities, government agencies, airline customers and station’s employees

  • Coordinate scheduling of all applicants and/or new hire requirements including interviews, badging, fingerprinting, drug testing, criminal background, customs seal approval, etc.

  • Conduct new hire orientation sessions to explain personnel policies, compensation and benefits

  • Provide new hire information to HQ and to the local Training Coordinator

  • Responsible for ensuring all new hires attend and pass the badge class

  • Responsible for conducting the new hire initial training class

  • Responsible for ordering new hire uniforms and ensuring distribution

  • Responsible for completing the “Badge Renewal Application” and ensure distribution

  • Maintain active employee files and records, ensure completeness of files

  • Monitor and manage emails and phone calls/messages on a daily basis

  • Ensure filing/faxing/shredding is performed on a daily basis

  • Support HR policy, benefit, and compensation programs

  • May assist the manager in reviewing employee’s time sheets and discrepancy corrections

  • Assist employees in running reports for hours worked, accruals, schedules, etc.

  • Assist the GM with advertising of required notices and bids

  • Maintain and update contact information to support communication with all necessary points of contact

  • Other related duties as assigned such as transporting candidates to the airport, schedules, review of candidates’ applications, interviews and drug tests, etc.

  • Assist with badge audit (quarterly)


  • Associate/Bachelor Degree in HR and/or related fields and/or 3-5 years of HR experience

  • Proficient in Microsoft Office software (especially Word, Excel, and PowerPoint)

  • Ability to effectively communicate information and ideas in written and verbal format

  • Self-motivated with ability to multi-task and work effectively in a fast paced environment

  • Team player with the confidence to take the lead and guide other employees when necessary

  • Excellent project management skills, including organizing, prioritizing, and tracking all phases of a project

  • Airline industry experience is a big plus but not required

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. It is not to be construed as an exhaustive list of all responsibilities, duties and skills required of this position. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

ID: 2017-1193