The College of Saint Rose Administrative Assist.,The Center for International Programs in Albany, New York

Administrative Assist.,The Center for International Programs

Category:Administrative & Staff

Department:Center for International Programs

Locations:Albany, NY

Posted:Oct 12, '17

Type:Full-time Non-Exempt

Ref. No.:1284


About The College of Saint Rose:

The College of Saint Rose is a dynamic institution of higher education, enrolling more than 4,200 students. Located in the City of Albany, the heart of New York State's Capital Region, the College is a private, independent, coeducational institution, defined by dedicated faculty, administrators, staff - all focused on transforming the lives of our students. Through a strong liberal education curriculum, and professional programs, Saint Rose serves four-year and transfer students and working professionals in undergraduate, graduate degree and advanced certificate programs in four academic schools: Arts and Humanities; Business; Education; and Mathematics and Sciences. The College is preparing to celebrate its Centennial in 2020 with the launch of the 2016-2020 Strategic Plan which focuses on global connectedness, student success and fostering creativity and innovation.

Guided by our founders and continuing sponsors, the Sisters of Saint Joseph of Carondelet, the College is proud of its mission of service to the urban community. As an institution that values inclusion, we seek to attract and employ individuals who reflect the cultural diversity found within our student body, and across the nation and globe.

Job Description:

This position is responsible for ensuring consistent service to international applicants and enrolled students by email, phone, social media and in person; oversees electronic work flow of international student applications, provides administrative support related to international student programming, and serves as the Designated School Official and Alternative Responsible Officer to support students' visa and immigration requirements.


  • Initiates and implements the student applicant communication plan with international agents and other recruitment partners

  • Responds quickly to current and prospective students' requests in person, by phone, and via email

  • Maintains up to date inquiry lists, leads, applications and admitted student lists at both the undergraduate and graduate levels

  • Prepares mailing materials for prospective and admitted students

  • Greets and welcomes all visitors to the Center for International Programs office, including phone reception duties as well.

  • Enters data into Saint Rose management systems such as Nolij and Banner and manages report accuracy in Argos

  • Initiates the I-20 and DS-2019, entering data into in the Student Exchange & Visitor Information System (SEVIS) and Banner, providing updates on a predetermined schedule to the Director of The Center for International Programs for compliance assurance

  • Serves as the first point of contact for international students regarding appropriate referral and access to campus services (Counseling Center, Academic Support Center, Career Center, Health Center, Community Service, etc.) as appropriate, or arrange follow-up meetings with Director of The Center for International Programs

  • Reconciles receipts and monitors budget lines

  • Assists with logistics for new student orientation, ongoing workshops, and international student programs (e.g. International Education Week, Foreign Language Week, welcome events, Mosaic Mentor events, tax preparation, etc)

  • Provides support for international student exchange groups, such as the Brazilian Summer Program, the French Business Year, and the Polish Semester Certificates.

  • Reviews webpages regularly for accuracy, proposes edits, and posts updates of events, deadlines, etc.

  • Develops online resources for international students to assist with the transition to US culture and the academic environment at Saint Rose


  • Bachelor's degree preferred

  • Minimum of three years prior office administrative support experience in a high volume customer service environment

  • Must be a US citizen or a permanent resident to meet the U.S. Departments of Homeland Security and State eligibility requirements for Designated School Official (DSO) and Alternate Responsible Officer (ARO).

  • Experience managing highly confidential documents and information

  • Demonstrated organizational skills and experience prioritizing workload, with attention to detail and meeting recurring deadlines.

  • Intermediate level computer skills using a Windows based operating system, specifically Excel, MS Word, Outlook and Internet

  • Strong verbal and written communication skills

  • Previous experience in a College Admissions or Student Affairs department is preferred.

  • Previous experience in cross-cultural environments or working with international students is preferred

  • Proficiency in a foreign language is preferred

  • Familiarity with social media platforms and how they can outreach to target populations is preferred

  • Flexibility in work schedule to work occasional evening and weekend hours

Additional Information:

Work Schedule: Monday-Friday 8:00am-4:30pm

Pay rate: minimum $14.25, depending upon experience

Comprehensive health and dental benefits, generous time off, a tuition remission plan to further enhance your knowledge and skills, pension plan, and wellness programs including the use of our extensive fitness center.

The College of Saint Rose values diversity and abides by federal, state and local law in admissions, employment and all services and programs provided. It does not unlawfully discriminate on the basis of race, color, sex, religion/creed, disability, age, national/ethnic origin, gender identity or expression, sexual orientation, familial status, marital status, military status, domestic violence victim status, or any other condition established by law.

The College of Saint Rose is committed to providing a safe, supportive, and secure environment for the entire college community and upon request, will provide its annual security report. This report includes statistics for the previous three years concerning reported crimes that occurred on campus, in certain off campus buildings or property owned or controlled by the College, and on public property within, or immediately adjacent to and accessible from the campus. This report also includes institutional policies concerning campus security, such as policies concerning sexual assault and other matters. You can obtain a copy of this report by contacting the Office of Safety and Security at 518-454-5187 or on line at

Application Instructions:

In order to be considered for this position, you must submit your credentials online. Create a College of Saint Rose Employment Account by clicking on theAPPLY NOWtab below. Upload the following documents, which are required for consideration:

  • Resume

  • Cover letter: REQUIRED, as this is a demonstration of your writing skills. Include salary history.

Already have a College of Saint Rose Employment Account?Loginto add documents or update your account.

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